Bujo is now Cignara

AI for Enterprise
Customer Support

Deploy conversational AI that reduces contact center costs, cuts response times, and improves CSAT across phone and chat.

Book a demo

AI Agents for your Customers

Conversational AI agents that talk to your customers on phone and chat and resolve common requests end to end.

Learn more

AI Copilot for your Human Staff

Provide real time assistance to your existing staff for faster and accurate customer support.

Learn more

Trusted by industry leaders

Delight customers 24/7 with conversational AI agents

Delight customers 24/7 with conversational AI agents

Handle high volumes of calls and chats with natural, on brand conversations that actually resolve problems.

Handle high volumes of calls and chats with natural, on brand conversations that actually resolve problems.

Customer
AI Agent
CustomerHow do I upgrade my plan?
Customer
AI Agent
CustomerHow do I upgrade my plan?

Voice support agents

Voice agents that understand intent, handle complex scenarios, and close out calls with accurate, reliable actions.

Customer support

Customer support

Chat support agents

Chat agents that troubleshoot, answer questions, and complete workflows with the same quality as your best human agents.

Upskill your staff with AI copilot

Upskill your staff with AI copilot

Close knowledge gaps and improve communication across your existing team. The copilot surfaces the right answer, policy, or next action in real time so they can respond to customers faster, better, and in multiple languages.

Close knowledge gaps and improve communication across your existing team. The copilot surfaces the right answer, policy, or next action in real time so they can respond to customers faster, better, and in multiple languages.

Support tem

Inbox

Resources

Groups

Mails

man's grey and black shirt

John

Hi, I booked an installation for my AC. Can I reschedule it?
Yep, just tell me your preferred date and I’ll update it for you.
Also, does the technician bring the mounting brackets?
Yes, standard brackets are included by default.
My home automation hub needs the AC’s exact IR command format. Do you know which protocol the model uses?
Let me check with the team and get back you

Start typing….

Send

Copilot

Support tem

Inbox

Resources

Groups

Mails

man's grey and black shirt

John

Hi, I booked an installation for my AC. Can I reschedule it?
Yep, just tell me your preferred date and I’ll update it for you.
Also, does the technician bring the mounting brackets?
Yes, standard brackets are included by default.
My home automation hub needs the AC’s exact IR command format. Do you know which protocol the model uses?
Let me check with the team and get back you

Start typing….

Send

Copilot

Built for the unique needs of large B2C enterprises

Built for the unique needs of large B2C enterprises

Use AI to modernize customer support at scale while staying aligned with your proprietary products and services, brand voice, processes, and compliance requirements.

Use AI to modernize customer support at scale while staying aligned with your proprietary products and services, brand voice, processes, and compliance requirements.

Turn all product and service data into an enterprise knowledge graph

Your enterprise data may be spread across multiple departments, IT systems, PDFs, and partner portals.

We digitize and connect your data from every source into a single knowledge graph that captures relationships between products, services, orders, and org policies. This becomes the foundational knowledge base for AI conversations.

Retail

Retail

Healthcare

Healthcare

Telecom

Telecom

Fintech

Fintech

Travel

Travel

Inbound Lead
Trigger
Discovery
Script Step
Qualified
Script Step
Bad Fit
Script Step
Book Demo
Action
End Call
Action
Inbound Lead
Trigger
Discovery
Script Step
Qualified
Script Step
Bad Fit
Script Step
Book Demo
Action
End Call
Action

Handle complex Scenarios, Procedures and Call Scripts

Large enterprises operate with detailed rules, SOPs, and call flows that depend on many factors such as membership level, geography, point in the journey, and account status.

We document your business processes, scripts, and rules, and provide proven templates for common use cases so AI agents and humans can follow the same high quality playbook.

Account & Access

Account & Access

Incident & Outages

Incident & Outages

Appointments & Dispatch

Appointments & Dispatch

Complaints & Retention

Complaints & Retention

Sales & Booking

Sales & Booking

Cignara

Cignara

Cignara

Backed by

Book demo

Platform your IT department will trust

Platform your IT department will trust

Enterprise ready conversational AI that fits into your existing stack without adding operational risk.

Enterprise ready conversational AI that fits into your existing stack without adding operational risk.

SOC 2 and privacy first

No personally identifiable information is stored in the platform or sent directly to base LLMs. Controls align with enterprise security and privacy standards.

Strong guardrails

Policy driven guardrails prevent disallowed topics, competitor mentions, and off brand responses, with full auditability.

Hallucination free

Every response is anchored in your approved knowledge base and systems of record, so AI stays accurate and consistent.

Multiple voices and personalities

Configure different AI personalities and tones for each use case, product line, or region while keeping content strictly on script.

Interoperable LLM providers

Use your preferred LLM vendor or mix of vendors while keeping your enterprise data in a single governed knowledge layer.

Insights and analytics

Get clear reporting on intents, resolutions, containment, and sentiment so CX, operations, and product teams can act on real customer data.

We move fast and bring you the best of the latest AI improvements.

Contact sales

Cignara

Cignara

Products

AI Agents

AI Copilot

Industries

Retail

Finance

Telecom

Healthcare

Travel

Hospitality

Copyright

© 2026 Cignara All rights reserved.